A&I Express Inc (831) 763-7805

1. Acceptance of Terms and Conditions of Use

Welcome to A&I Express Inc’s (“we” or “us”) websites www.aiexpressinc.com.com and www.aiexpressinc.com.com (collectively, the “Site”). Through the Site, truck drivers (“Drivers”) and companies looking to employ Drivers (“Employers”, and together with Drivers, “Users”) are provided with the opportunity to connect quickly, easily, and affordably by allowing (i) Drivers to efficiently transmit an application as required by the Department of Transportation (the “DOT Applications”) to prospective Employers and (ii) prospective Employers to view employment and safety information (including drug and alcohol violations)in connection with a particular Driver. By accessing the Site, any of the various features (including applications, emails, content, uploads, or products now or subsequently available through the Site) (collectively, the “Services,” and together with the Site, the “Platform”), you agree to be bound by these terms and conditions of use (these “Terms”) and all applicable federal, state, and local laws and regulations. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU ARE NOT AUTHORIZED TO AND ARE PROHIBITED FROM ACCESSING THE PLATFORM. We may change these Terms at any time by posting revisions to the Site, and your continued use of the Platform indicates your agreement to the revised Terms. Accordingly, we urge you to regularly review these Terms. To the extent these Terms conflict with any customer agreement you have signed with us, the terms contained in the customer agreement will prevail.

2. Privacy Policy

Our Privacy Policy (the “Policy”) describes how we handle your personal information when you use the Platform. The Policy is part of and is incorporated into these Terms. You may view or print the current version of the Policy by clicking here

3. User Registration

To obtain access to certain portions of the Platform, you are required to complete a registration. You agree that you will provide true, accurate, current and complete information about yourself or your organization (as applicable) as prompted by the registration process and that you will update that information as necessary to maintain its accuracy. You are responsible for safeguarding any password that you use to access the Platform. When formulating your password, use a combination of upper and lower case letters, numbers, and symbols to maximize the strength of your password. You may not (i) disclose your password or other account information to any third party; (ii) transfer your account or user ID to a third party; or (iii) use a third party’s account information, passwords, or log-in information. If you become aware of any unauthorized use of your account or any related security breach, you must immediately notify us. We are not responsible for any loss or damage that arises from your failure to comply with this section, or with any other terms and conditions of this Site.

3. User Registration

To obtain access to certain portions of the Platform, you are required to complete a registration. You agree that you will provide true, accurate, current and complete information about yourself or your organization (as applicable) as prompted by the registration process and that you will update that information as necessary to maintain its accuracy. You are responsible for safeguarding any password that you use to access the Platform. When formulating your password, use a combination of upper and lower case letters, numbers, and symbols to maximize the strength of your password. You may not (i) disclose your password or other account information to any third party; (ii) transfer your account or user ID to a third party; or (iii) use a third party’s account information, passwords, or log-in information. If you become aware of any unauthorized use of your account or any related security breach, you must immediately notify us. We are not responsible for any loss or damage that arises from your failure to comply with this section, or with any other terms and conditions of this Site.

4. User Subscription

To obtain full access to the Platform, you may be required to pay a subscription fee in addition to completion of the registration process described above. If a subscription is necessary, we may contact you to provide further information regarding the varying levels of subscriptions available to you. If you choose a monthly subscription package, your first payment to us will be due immediately, with each payment thereafter due on the monthly anniversary of the day you first gained access to the Platform. If you cancel your subscription prior to its expiration (regardless of whether such subscription is monthly, annual, or some other term), we will not refund you the pro rata portion of the applicable pre-paid subscription fee.

5. Content

You should assume that everything that you read, see, or hear on the Platform, including all files, images, text, software, and data (collectively, the “A&I Express Inc Content”), is copyrighted or otherwise protected and owned by us or some third party who licensed to us the right to use and provide to you such A&I Express Inc Content. For the avoidance of any doubt, the A&I Express Inc Content includes but is not limited to any code that we use to generate or display the A&I Express Inc Content, the pages making up the Site, and any user interface on the Platform. Unless otherwise expressly noted, the A&I Express Inc Content may not be copied, used, modified, or adapted except as provided in these Terms or with our prior written approval.

All content not originating with us and instead originating from another User or a third party is provided for your interest and convenience only, and we do not endorse such content nor the Users or third parties who supply it, nor do we warrant or represent that such content is current, accurate, complete or reliable. You understand that you may be exposed to content that you might consider offensive, harmful, inaccurate, deceptive, or otherwise inappropriate. Under no circumstances shall we be liable in any way for any such content or any loss or damage of any kind (including but not limited to personal injury and professional negligence) incurred as a result of your use or reliance on such content.

6. Platform License Grant

Subject to your compliance with these Terms, we grant to you a limited, non-exclusive, non-transferable, freely revocable license to use the Platform as described below and to view, download, and print content from the Platform, except as we may restrict or block at the request of our content providers or of our own initiative. You may not reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from the content or the Platform except with our prior written permission or any third party holding the right to license such use, as applicable.

6. Your Use of The Platform

a. Engagements

All employment contacts and engagements are directly and solely between the Driver and the Employer. You understand and acknowledge that we are not a party to nor will we have any liability with respect to such engagements. You further understand that we do not endorse or vouch for the reputation, competence, or credibility of any Driver or Employer.

b. Uploading Content to the Platform

i. Eligibility

In order to upload your content (“User Content”) to the Platform, you must (i) have an account in good standing with us and (ii) be at least eighteen (18) years of age. If you are a Driver, the term “User Content” includes, but is not limited to, your DOT Application and all of the information contained therein. If you are an Employer, the term “User Content” includes, but is not limited to, any customizations you make to your profile and account and any records you upload related to the employment history of Drivers (the "Employment Records"). If you are uploading User Content on behalf of an organization, you must be an authorized representative of that organization with the authority to bind that organization to these Terms. Users are solely responsible the content they post or upload to the Platform.

ii. License Grant to Us; Sale of Employment Records

By uploading your User Content to the Platform, you grant to us a worldwide, non-exclusive, transferable, assignable, fully paid-up, royalty free, sub-licensable license to host, transfer, display, perform, reproduce, distribute, compress or convert for distribution, monetize, charge money for, restrict access to view, restrict access to download, advertise against, and otherwise exploit your User Content, in any media formats and through any media channels, in order to publish and promote such User Content in connection with services offered or to be offered by us. Such license will apply to any form, media, or technology now known or hereafter developed. Notwithstanding the foregoing license, if you are a Driver, your DOT Application will only be available to be accessed, downloaded, and/or viewed by those Employers to whom you direct us to provide such authority. You may terminate this grant of license to us as to any specific piece of User Content by requesting in a writing to us the removal, deletion, or modification of that piece of User Content from the Platform.

A&I Express Inc shall compensate Employer, as its sole compensation relating to the sale of Driver Records created by Employer, in the manner and at the time of A&I Express Inc’s choosing. All such access and information is provided for employment purposes only. Employer agrees to provide complete and accurate Employment Records. Should the Employer determine the information provided is not complete or accurate, the Employer must promptly provide complete and accurate information to A&I Express Inc. Any Employment Records the Client uploads via the Platform or otherwise shares with A&I Express Inc shall remain the sole property of Client. Upon termination Client authorizes A&I Express Inc to continue to provide reports based on the Employment Records received from Client or Client may request the return of the Employment Records upon termination by submitting a written notice to A&I Express Inc.

iii. Your Representations and Warranties

You are solely responsible for your User Content. By uploading your User Content, you represent and warrant that:

8. Your Overall Use of the Platform

You agree to use the Platform in a manner consistent with any and all applicable laws, rules and regulations. Any unauthorized modification to, tampering with or change to any information, or any interference with the availability of or access to the Platform is strictly prohibited. You will not hack into or otherwise gain unauthorized access to the Platform, our computer systems, or the computer systems of other users of the Platform. You will not engage in any data mining in connection with the Platform. You will not post false, inaccurate, misleading, defamatory, or libelous content in any manner. You will not distribute or post spam, unsolicited or bulk electronic communications, chain letters, or solicit participation in pyramid schemes. You will not distribute viruses or any other malicious technologies that may harm our interests or the interests of our users. You may not impersonate another person or misrepresent your affiliation with a third party. You may not use any robot, spider, scraper, or other automated means to access the Platform, any A&I Express Inc Content, or any User Content whatsoever for any purpose. You will use the Platform for lawful purposes only. You will not take any action that imposes an unreasonable or disproportionately large load on the Platform’s infrastructure. You will not forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. You will not reverse engineer or decompile any part of the Platform.

We reserve all rights and remedies available to us including reporting any breach or compromise of this Site to the relevant law enforcement authorities and cooperating with those authorities by disclosing your identity to them.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue the Platform. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion, including but not limited to, failure to abide by these Terms and Conditions.

In providing access to the Platform, we may act as a conduit to receive consumer reports ordered by you from one or more consumer reporting agencies. We will not review, alter, assemble or evaluate the information in such reports but will merely deliver the same through the Platform. You understand that you have specific legal responsibilities in connection with obtaining authorization from consumer before requesting a report from A&I Express Inc and using information obtained from a consumer report to make employment decisions. A&I Express Inc strongly recommends that you consult with legal counsel to understand your legal responsibilities related to obtaining and using consumer information, developing a legally compliant disclosure and authorization process, and ensuring your policies and procedures with respect to your employee screening program complies with applicable legal and regulatory requirements. You further understands that we are not legal counsel and cannot provide legal advice. You represent and warrant that (a) you have demonstrated to each consumer reporting agency that you, as appropriate, will/have complied with the Fair Credit Reporting Act, 15 USC §1681 et seq. ("FCRA") with regard to requesting, using and disposal of such reports (b) you have a legitimate need for the reports and information collected through use of the Platform; (c) such reports will only be obtained and used exclusively for hiring purposes and shall not be further distributed, sold, given, or traded with any third party unless the report is obtained for a specific joint use in compliance with FCRA; (d) you will comply with all laws and regulations and will not use consumer information in violation of any state or federal law, including equal opportunity laws; (e) any and all actions you take shall be in strict compliance with FCRA; (f) you retain sole responsibility for compliance with FCRA; (g) you will comply with all adverse action procedures required by FCRA, including requirements to provide a preliminary adverse action notice to consumers, along with a copy of the consumer report and A Summary of Your Rights Under the Fair Credit Reporting Act, allowing the consumer a designated period of time to contact the consumer reporting agency if consumer wishes to dispute any information in the consumer report, providing consumer reporting agency contact information and providing a final adverse action notice to the consumer if a final adverse employment decision is made. In connection with any consumer report ordered by you, you shall:

  1. certify that you have complied with Sections 8.ii, 8.iii and 8.iv;
  2. disclose to the individual who is the subject of the report that a consumer report or, as applicable, an investigative consumer report, may be obtained;
  3. obtain written consent from the applicable individual allowing for you and us to obtain such report;
  4. provide the individual a summary of the individual’s rights as required by FCRA, and any other applicable federal, state, or local law or regulation;
  5. not utilize such report in violation of any federal, state, or local equal employment opportunity law or regulation;
  6. advise any individual against whom an adverse employment action is intended to be taken based in whole or in part on information contained in a report furnished by us that such adverse employment action is intended a reasonable amount of time prior to taking such action, provide the individual a copy of such report, and provide, in writing, a description of the individual’s rights under the FCRA; and
  7. after taking adverse action that is based in whole or in part upon information contained in a consumer report that we furnished:
    1. provide notice of such action to the individual;
    2. provide our name, address and telephone number;
    3. if applicable, provide (i) a numerical credit score that you used in taking adverse action based in whole or in part upon information contained in a consumer report that we furnished, (ii) the range of possible credit scores under the model used, (iii) all of the key factors (not to exceed four) that adversely affected the credit score of the individual in the model used, (iv) the date on which the score was created, and (v) the name of the person or entity that provided the credit score or credit file upon which the score was created;
    4. inform the individual that he/she is entitled to a free copy of the consumer report and has a right to dispute the record through us and that we are unable to provide the individual the specific reasons why the adverse action was taken by you.
  8. abide by the Drivers Privacy Protection Act, 18 U.S.C. § 2721, et seq. (the "DPPA") and the various state laws implementing the same.

    You understand the sensitive nature of consumer reports, the need to protect the information and the consumer report retention and destruction practices outlined by the FCRA and DPPA. We advise that you must:

    • Limit dissemination of consumer information to only those with legitimate need, permissible purpose, and authorized by consumer
    • Retain consumer data in a confidential manner
    • Destroy data in a secure manner to make it inaccessible, unreadable, and/or unrecoverable by:
      • burning, pulverizing, or shredding,
      • destroying or erasing electronic files, and/or
      • after conducting due diligence, hire a document destruction company. In addition, paper documents containing personally identifiable information (particularly name, date of birth, and SSN) , if retained at individual desks/workstations, shall be destroyed or inaccessible no later than the end of each work day
    • Protect the privacy of consumer information which is contained in motor vehicle records, and access DMV records only with written consent of consumer.

    Client acknowledges receipt of the Notice Regarding Obligations to Furnishers under the FCRA, Obligations of Users under the FCRA, A Summary of Your Rights Under the Fair Credit Reporting Act, and Remedying the Effects of identity Theft.

9. Digital Millennium Copyright Act Compliance

If you are a copyright owner or an agent thereof, and you believe that any Content, User Content, or other material hosted on the Platform infringes your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Our Designated Copyright Agent with the following information in writing (see 17 U.S.C § 512(c)(3) for further detail):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Platform are covered by a single notification, a representative list of such works on the Platform;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows: Copyright Agent, 880 Monon Green Blvd, Suite 101, Carmel IN 46032 or by email at [email protected]. You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.

10. Links to Third Party Sites

Through the Platform, we may provide links to sites operated by third parties. Your use of and access to such sites is completely voluntary and in no way required by your use of this Platform. The linked sites are not under our control, and we are not responsible for the content of any linked site or subsequent links from that site, or for the security of any of your personal information that may be compromised through your use of or access to such sites. We may provide links only as a courtesy to our users, but such links do not (and will not) imply our endorsement of any linked site.

11. Linking to the Site

We do not object to you linking directly to the information that is hosted on the Platform, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You may not establish a link to the Platform from any website that is not owned by you. The Platform must not be framed on any other site. We may withdraw linking permission without notice.

12. Payment

As described in our Privacy Policy, we use Stripe, Inc. (“Stripe”) for payment processing services. By using the Stripe payment processing services you agree to the Agreement available at www.stripe.com/terms, and the applicable bank agreement available at www.stripe.com/terms.

10. Links to Third Party Sites

Through the Platform, we may provide links to sites operated by third parties. Your use of and access to such sites is completely voluntary and in no way required by your use of this Platform. The linked sites are not under our control, and we are not responsible for the content of any linked site or subsequent links from that site, or for the security of any of your personal information that may be compromised through your use of or access to such sites. We may provide links only as a courtesy to our users, but such links do not (and will not) imply our endorsement of any linked site.

13. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, BY EITHER US OR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION OR PRODUCTION OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO WARRANTY (I) THAT THE PLATFORM IS ACCURATE, RELIABLE OR CORRECT; (II) THAT THE PLATFORM WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (III) THAT THE PLATFORM, THE CONTENT, OR DATA OF YOURS OR ABOUT YOU ARE SECURE; (IV) THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; (V) THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (VI) THAT THE PLATFORM WILL BE COMPATIBLE WITH ANY HARDWARE OR SYSTEMS SOFTWARE CONFIGURATION; (VII) REGARDING THE INFORMATION APPEARING ON THE PLATFORM; OR (VIII) THAT YOU WILL ACHIEVE SUCCESSFUL RESULTS FROM FOLLOWING ANY INSTRUCTIONS, DIRECTIONS OR RECOMMENDATIONS PROVIDED BY US.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) (WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR USE OF THE PLATFORM OR INABILITY TO USE THE PLATFORM; (II) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, EFFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE SYSTEM FAILURE, LOSS OF DATA, SECURITY BREACH, OR LOSS OF USE RELATED TO THE PLATFORM; (III) DAMAGE TO YOUR HARDWARE RESULTING FROM YOUR USE OF THE PLATFORM; AND (IV) THE ACTIONS OR INACTIONS OF THIRD PARTIES, INCLUDING THE INACCURACY OF ANY CONTENT OR MATERIAL SUCH PARTIES PROVIDE THROUGH THE PLATFORM. IF YOU ARE DISSATISFIED WITH US, THE PLATFORM OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE PLATFORM. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR AGGREGATE LIABILITY FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED $100.00.

15. Indemnification

You shall indemnify and defend us and our members, employees, contractors, officers and directors from and against all liability, claims, suits or other proceedings, including third party claims, whether threatened or filed, directly or indirectly, resulting from or based on a claim of or relating to, (a) any breach by you of any obligation, covenant or representation contained in this Agreement, (b) a claim that any User Content or other material that you upload to or otherwise transfer via the Platform infringes any intellectual property or moral rights of a third party, (c) any claims brought against us arising from your use of the Platform, including but not limited to any claims of personal or financial injury by third parties related to the use of User Content or other material uploaded to or transferred via the Platform by you; (d) any actual or purported violation by you of applicable law, including without limitation the Fair Credit Reporting Act, 15 USC §1681 et seq., or any contractual obligation.

16. Release

You agree that you are solely responsible for your interactions with other Users on the Platform. If you have a dispute with one or more Users of the Platform, you release us, our members, employees, contractors, officers and directors from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You acknowledge that we are not obligated in any way to become involved in any such disputes. You expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

17. Choice of Law

The Terms shall, for all domestic and international purposes, be governed, interpreted, construed, and enforced solely and exclusively in accordance with the laws of the State of Indiana, U.S.A., without regard to conflicts of law provisions. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms or your use of the Platform shall be filed only in the state or federal courts located in Indianapolis, Indiana, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. All actions or proceedings arising out of or relating to the Terms shall be venued exclusively in state and federal courts in Indianapolis, Indiana. You waive any objection you may now or hereafter have with respect to venue or to convenience of such forum. However, we reserve its right to bring suit in any other appropriate jurisdiction. You irrevocably waive their right to trial by jury in any legal proceeding for any claim, dispute or controversy that in any way arises from or relates to these terms or any customer agreement and in which you and A&I Express Inc are adverse parties.

18. Integration and Severability

Unless you have signed a separate Customer Service Agreement with us, the Terms constitute the entire agreement between you and us with respect to the Platform and supersede all prior or contemporaneous communications and proposals with respect to the Platform. If you have signed a Customer Service Agreement with us, the terms of that Agreement control to the extent there is any conflict with these Terms. If any provision of the Terms is determined to be invalid or unenforceable, all other provisions shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a provision that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable provision.

19. Waiver

Our failure at any time to require performance of any provision of these Terms (including the Policy, which is incorporated by reference) or to exercise any right provided for herein or by law shall not be deemed a waiver of such provision or such right. All waivers must be in writing and signed by our authorized representative. Unless the written waiver contains an express statement to the contrary, no waiver by us of any breach of any provision of the Terms of any right provided for herein or by law shall be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms.

20. Termination

We reserve the right, in our sole discretion, to terminate your access to all or part of the Platform, with or without notice. You understand that your account information, including your DOT Application, will be deleted from our database upon account termination. Such destruction will be accomplished in a manner consistent with legal requirements that may pertain to specific information contained in such Application. Information may continue to be available for some period of time due to delays.

21. Business Conducted Electronically

You agree to conduct business with us electronically, and that except as otherwise specifically provided herein, an electronic signature on any agreements or other communications required or permitted to be given hereunder, or pursuant or relating to any service, shall have the same force and effect as the use of manual signatures.

22. Confidentiality

You shall hold and maintain as strictly confidential, and protect from disclosure to any third-party, the terms of any customer agreement between you and us, including without limitation, the use charges, website functionality, integrated partners, third-party providers, applicable thereunder.